Agreement between User and https://lelubotanics.com/

Welcome to https://lelubotanics.com/. The https://lelubotanics.com/ website (the "Site") is comprised of various web pages operated by L’ÉLU ("L’ÉLU"). https://lelubotanics.com/ is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of https://lelubotanics.com/ constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference.

https://lelubotanics.com/ is an Online Boutique.

Electronic Communications

Visiting https://lelubotanics.com/ or sending emails to L’ÉLU constitutes electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

Your Account

If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities under your account. You may not assign or transfer your account to any other person. L’ÉLU reserves the right to refuse service, terminate accounts, or remove content at its sole discretion.

Children Under Thirteen

L’ÉLU does not knowingly collect personal information from persons under the age of thirteen. If you are under 18, you may use the Site only with parental or guardian permission.

Cancellation/Refund Policy

All products are made in small batches and hand-packaged for quality. Returns or exchanges for general dissatisfaction are not offered. We will replace damaged or defective items if reported within 48 hours of delivery with photographic evidence sent to info@lelubotanics.com.

Links to Third Party Sites

The Site may contain links to third-party websites. L’ÉLU is not responsible for the content of linked sites and does not endorse them. Use of third-party services (e.g., payment processors) requires consent to share data as needed.

No Unlawful or Prohibited Use/Intellectual Property

You agree not to use the Site unlawfully or infringe on L’ÉLU's intellectual property. All content (text, graphics, logos) is owned by L’ÉLU or its suppliers and protected by copyright laws.

International Users

The Site is operated from Kenya. International users comply with local laws. Use of L’ÉLU content outside Kenya is at your own risk and must adhere to applicable regulations.

Indemnification

You agree to indemnify L’ÉLU, its officers, and employees against claims arising from your misuse of the Site, violations of these Terms, or infringement of third-party rights.

Arbitration

Disputes will be resolved by binding arbitration under the Arbitration Act of Kenya, administered by a mutually agreed arbitrator. Class actions are waived, and claims must proceed individually.

Liability Disclaimer

The Site and services are provided "as is." L’ÉLU disclaims all warranties, including merchantability and fitness for a purpose. Liability for damages (direct, indirect, or consequential) is excluded to the fullest extent permitted by law.

Termination/Access Restriction

L’ÉLU may terminate your access to the Site at any time. This agreement is governed by the laws of the Republic of Kenya, with exclusive jurisdiction in Kenyan courts.

Changes to Terms

L’ÉLU reserves the right to update these Terms. The current version supersedes all prior versions.

Contact Us

L’ÉLU
NAIROBI, KENYA.
Email: info@lelubotanics.com
Phone: +254 740 031 459

Effective as of May 2025